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Workspace

A modern workplace is indispensable for any organization and is a contributor to employee satisfaction and productivity. The modern workplace is an entire ecosystem and, not just a desktop or laptop. Composing the workplace with the experts of PLTFRM creates a scalable, future-proof solution where the employee is central, and the solution is circular. This creates the best workplace because it is put together specifically for an organization. This way, you can realize a workplace that contributes to attracting and retaining the most talented employees.

Today, users have high expectations of a workplace. It is the daily way of interacting in the work environment and users expect the same ease of use and unlimited access to company applications, regardless of where or when they work. Another factor is that not every location has the same level of security. The importance of a flexible and secure workplace quickly became apparent during the pandemic.

A PLTFRM workplace is built based on the following components:

  • Workplace management: The foundation of a good workplace is good support for user questions, incidents, updates and logistics. There are several partners at PLTFRM who have specialized in sectors such as healthcare, public sector, for SMEs or for enterprise, or who focus on automation, adoption, self-service, or standardization.
  • Office automation: Micosoft365 management is a standard part of workplace management, but if you prefer to work with Google Workspace then you will find the partner for that on PLTFRM as well. The Microsoft365 self-service management portal, backup solutions and process automation with robots (RPA) can be found here.
  • Virtual workplace: In addition to solutions for the physical workplace, the virtual workplace is also available. This can, for example, offer a solution from a security perspective, where hired workers work on a virtual workstation or to offer more flexibility to employees (such as bring your own device) without compromising security. In both cases, the user logs in remotely using modern techniques such as direct access or VPN. PLTFRM partners can advise organizations on which solution is right for each user group within your organization and connectivity solutions for the workplace, such as SD-Wan.
  • Communication: Communication is at the heart of collaboration, no matter where someone works, they need to be able to make calls, consult, email, WhatsApp and brainstorm. Organizations can implement a PBX and collaboration solutions for this, to allow everyone to video call and fully integrate them with meeting rooms in the office.
  • Service desk: The service desk is the first point of contact and key to quickly resolving disruptions in user satisfaction and productivity. With the right point of contact, an organization can reduce incident times by resolving them immediately and make employees feel heard. A large component of user satisfaction with IT is how (quickly) it is resolved.
  • User Experience: Besides the daily collaboration with colleagues, it is important for leadership and the IT department to have a factual understanding of what users experience. This way, large-scale dissatisfaction and challenges with productivity can be prevented. With PLTFRM's User Experience Management partners, there is always a proactive grip on user experience.
  • Device: If desired, the device (e.g. the laptop or cell phone) can also be provided through the PLTFRM community. For these questions, a circular lifecycle is the starting point at PLTFRM. This means that the devices are managed from procurement, logistics, use and disposal, and an organization is relieved of the burden. Solutions are also available for organizations that want to manage the lifecycle themselves.

Results: 7 Services

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31

Services

PLTFRM services

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IT Outsourcing

Categorie: Public Cloud

The Connector in IT

IT is the driver for every organisation. It is an infinite flow of information and processes that ensures teams run smoothly and companies can grow. But that doesn't mean you have to deal with it yourself every day. Goodzo takes care of managing and supporting the IT environment of organisations like yours. From your service desk to the management of the Modern Workplace, both on-site and in the cloud. And always safe and secure. This way, your organisation is future fit.

What you can expect from us
Measurable results

More flow in your IT and happier end-users. That is the result we achieve time after time again. We have the skills to change mindsets, bring teams closer together, and make (technical) processes run more smoothly.

Stability and flexibility

Our starting point is a stable long-term partnership, ensuring you always have access to our knowledge and expertise. If someone leaves, a replacement is ready immediately. This way, you know where you stand, and we are sure to always achieve the desired results.

From trainee to senior consultant

Through the IT Growth Programme, our training programme, our people develop all the technical and managerial skills they need to grow into Senior IT Consultants. More than 150 Goodzo employees have gone through this development.

At home in the business

From the latest trends to the newest solutions: Goodzo knows what's going on and how organisations like yours can achieve the best results. We are familiar with the various industries, from healthcare to construction. And we have been working with brokers and tendering parties for years, so you don't have to worry about that either.

Quick to start

If you want to go, we're ready. We pragmatically work towards achieving measurable results quickly and constantly think about what we can do differently and better together. Proactive when possible, and hands-on when necessary.

Youthful and proactive

Our consultants are young and proactive individuals with a good dose of courage who can't wait to further develop themselves and your organisation. They excel in communication and know how to empathise perfectly with colleagues and end-users.

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7

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PLTFRM services

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Managed IT Services (IT environment management)

Categorie: Workspace Management


Your IT environment needs to be seamless, secure, and reliable so you can concentrate on what truly matters: growing your business. That's where our Managed IT Services come in.

At YOUNAME-IT, we understand that every business is unique and has its own specific IT challenges. Our approach to Managed IT Services is not a one-size-fits-all solution, but rather a customized solution tailored to your needs, goals, and budget.

What are our Managed IT Services?

Our Managed IT Services are a comprehensive approach to managing and maintaining your entire IT infrastructure. This includes everything from network security to data backup, cloud migration, software implementation, and continuous monitoring. We are committed to transforming your IT environment into a well-oiled machine that supports your business goals.

With our service on your side, you gain access to:

  1. Proactive Maintenance: We continuously monitor your systems and networks, detect potential problems before they become serious, and intervene to resolve them.
  2. 24/7 Support: Our team of qualified technicians is always available to assist you, regardless of the time. You never have to worry about downtime.
  3. Top-Tier Security: Security is our top priority. We implement advanced security measures and follow the latest threats to ensure your data is safe and always backed up.
  4. Scalability: As your business grows, our services grow with you. We ensure your IT environment is scalable and continues to meet your evolving needs.
  5. Cost Control: Our Managed IT Services are cost-effective. You only pay for what you need, with no surprises.
  6. Strategic Advice: We are more than just an IT provider; we are your strategic partner. We advise you on technologies and solutions that can help your business thrive.

Why Choose Our Managed IT Services?

Managing IT can be an overwhelming task, especially when you want to focus on your core business activities. Our Managed IT Services allow you to:

  • Save Time and Effort: Let us handle the heavy lifting so you can focus on what you do best: running your business.
  • Improve Reliability: Minimize downtime and disruptions, which is crucial for your business continuity.
  • Enhance Security: Protect your data and business against the latest threats and compliance requirements.
  • Optimize Costs: Only pay for the services you need, without any budgetary surprises.
  • Seize Growth Opportunities: With a scalable IT infrastructure, you can quickly respond to growth opportunities.

At YOUNAME-IT, we are proud to support businesses of all sizes and across all industries. Our dedication to excellence and our personalized approach set us apart from the rest. Choose our Managed IT Services and let us optimize your IT environment so you can focus on achieving your business goals. Together, we will make your IT environment ready for the challenges of the modern business world.

Contact us today for a free consultation.

YOUNAME-IT: Your IT worries, our responsibility.