Phishing is one of the most common forms of cybercrime targeting employees of organisations. The goal of phishing is to obtain sensitive information such as usernames and passwords, credit card details, personal information, and other confidential data. Phishing attacks are often carried out through emails but can also occur in the form of phone calls, SMS messages, and social media messages.
Phishing campaigns are designed to raise awareness among an organisation's employees through the simulation of realistic phishing attacks. This is done by creating fake emails that resemble real phishing attacks. The fake emails are then sent to employees within the organisation. The aim is to educate employees on how phishing attacks work and how to protect themselves against them.
A CyberAnt phishing campaign helps organisations test employees' cyber resilience and increase employees' awareness. The service consists of various stages, including planning the campaign, creating fake emails, sending the emails, and reporting the results.
During the campaign planning phase, objectives are established, and it is decided which employees within the organisation will participate in the phishing campaign.
Next, the fake emails are drafted. These should look as realistic as possible to increase the likelihood of successful phishing attacks. For example, the emails may appear to come from a familiar organisation, such as a bank, or from a major supplier. The fake emails often contain links to fake websites where employees are asked to enter login details or other confidential information.
The fake emails are then sent to the selected employees. It is important to send the fake emails at a time when employees can actually open and read them. After sending the emails, the responses from employees are monitored. If employees click on links or enter login details, this is recorded.
At the end of the campaign, a report is prepared with the results. This report provides insight into employees' responses to the fake emails and shows which employees were susceptible to the phishing attacks. The report also includes recommendations for improving employees' security awareness.